Job Summary: To perform venipuncture and skin puncture and pre-analytical and post analytical steps of laboratory testing. Essential Responsibilities: • Upholds Kaiser Permanentes Policies and Procedures, Principles of Responsibilities and applicable state, federal and local laws. • Selects the appropriate phlebotomy technique relative to the age and physical maturation of the patient. • Assesses the quality of blood to be drawn from the patient based on the patients age, physical maturation and the test or study to be performed. • Performs venipuncture, finger stick or heel stick, as required, proficiently on patients of all ages. • Properly labels sample(s) and transports to laboratory or Clinical Laboratory Scientist as required. • Performs the pre-analytical phase of testing by bar coding, centrifuging, separating, logging, culturing and staining of bacteriological specimens. • Monitors and maintains appropriate inventory levels of supplies and reagents. • Establishes and maintains courteous, cooperative relations with the public, patients and other personnel. • Performs other duties as required including checking in patients collecting appropriate revenue, accessioning test orders and giving preparation instructions to patients. • Handles difficult patients in a professional manner. • Displays professionalism at all times, both in attitude and appearance. • Follows directives form all supervisors, leads and seniors. • Assume other activities and responsibilities from time to time as directed.