Job Summary: The VP (Vice President) , Hospital Operations Strategy & Performance serves as a senior enterprise and operational leader responsible for advancing systemwide hospital performance strategy while ensuring execution at the medical center and regional level. This role integrates: *Enterprise strategy leadership (e.g., Hospital Operations, value-based performance, regulatory readiness), and *Operational execution (e.g., hospital throughput, quality, workforce, and cost performance) The leader acts as a critical connector across Hospital Operations, Health Plan, and Permanente Medical Groups, translating policy, payment models, and strategic priorities into measurable operational outcomes across hospitals. Accountable for both: *Designing systemwide strategies, and *Driving operational performance through influence and (where applicable) direct hospital accountability, this role ensures quality, affordability, access, and regulatory performance improve in a measurable, sustainable way. Essential Responsibilities: • Enterprise Hospital Strategy • Define and advance the national hospital operations strategy • Translate enterprise priorities into clear expectations for hospital performance and operations • Align strategy across Hospital Operations, Medical Groups, and Health Plan partners • Ensure strategy is grounded in scalability, standardization, and measurable outcomes • Operational Alignment and Performance • Works in partnership with hospital operations, finance, quality, and care delivery leaders to improve hospital operations performance across quality, utilization, access, and cost. • Identifies opportunities to standardize and scale best practices that improve Hospital operations, quality metrics, and member experience. • Supports hospitals in preparing for and responding to CMS audits, surveys, and regulatory oversight • Establishes enterprise-level monitoring and reporting mechanisms to track hospital operational performance and readiness. • Communication and Relationship Management • Builds trusted relationships with senior leaders across Hospital Operations, Health Plan, Permanente Medical Groups, Finance, Quality, Compliance, and IT. • Represents Hospital Operations in hospital-related governance forums, strategy discussions, and cross-enterprise workgroups. • Provides executive-level communication, presentations, and analysis to support informed decision-making by senior leadership. • Facilitates alignment and shared accountability across regions and medical centers through structured governance and influence. • Leadership and Change Management • Leads complex, cross-functional initiatives requiring coordination across multiple entities without direct authority. • Acts as a change agent to support hospitals and regions • Promotes a culture of continuous improvement, accountability, and data-driven decision-making. • Ensures that operational, clinical, and financial perspectives are integrated into Hospital strategy and execution. • Hospital Operations Performance • Drive improvement in key operational domains • Throughput and length of stay • Capacity management and access • Quality and patient safety • Workforce performance and productivity • Joint Operating Committees: structure, partnerships, best practices • Partner with market COOs to ensure consistent execution and accountability • Identify and address systemwide performance gaps