Job Summary: Directs and controls the day-to-day Regional Laboratory Cytology department operations including all personnel activities, technical oversight and work flow. Essential Responsibilities: • Manages all the cytology activities, including recruiting, hiring and training of staff. Ensures competency, motivates and encourages professional growth. Controls costs by monitoring productivity, personnel utilization, overtime, material usage rates, analyzing fluctuations in types and volumes of tests, and implements corrective actions. • Participates in the design of Regional Laboratory and Northern California Region integrated laboratory quality system. Ensures compliance with regulatory and accreditation agencies rules and regulations. Designs and implements effective risk control processes. • Leads in the research of new and/or improved test development methodologies by: performing experimental testing procedures; validating effectiveness/feasibility for implementation; cost of procedure(s); preparing and submitting recommendation(s) for change to laboratory management and other stakeholders (such as, Chiefs of Pathologists). • Researches and resolves client problem/issues. Oversees and coordinates startup and implementation activities resulting from new services or transfer of services. • Participates in department, inter-department, inter-facility, and inter-regional level projects which help the Regional Laboratory achieve its goal of providing quality service and client support in a cost effective manner. • Develops transition plan for new services/tests, outreach programs for transfer of work, timelines, and monitors milestones to achieve service expectations. Coordinates internal resources to support new service. • Serves as primary liaison to RILIS/ITS for ongoing and new issues. Develops needs analysis as appropriate. Leads in the integration of secondary laboratory information system with RILIS. • Kaiser Permanente conducts compensation reviews of positions on a routine basis. At any time, Kaiser Permanente reserves the right to reevaluate and change job descriptions, or to change such positions from salaried to hourly pay status. Such changes are generally implemented only after notice is given to affected employees.