ERP Functional Team Lead – HR / Payroll Department: ERP Systems Reports To: Director, ERP Systems EEO/FLSA Status: Exempt Position Summary The ERP Functional Team Lead – HR/Payroll leads a team of functional specialists supporting JD Edwards and related ERP technologies across Human Resources and Payroll domains. This role combines hands-on functional expertise with leadership responsibility to ensure stable operations, effective delivery, and continuous improvement of business processes. Leadership & Management Responsibilities · Lead and develop a team of functional specialists supporting HR and Payroll systems. · Establish clear roles, responsibilities, and performance expectations aligned to organizational goals. · Provide coaching, feedback, and performance management to team members. · Oversee prioritization and assignment of support, enhancements, and project work. · Balance production support and project delivery to maintain service levels and commitments. · Act as escalation point for complex issues and coordinate cross-functional resolution. · Lead root cause analysis and ensure sustainable issue resolution. · Ensure adherence to governance, change control, and compliance requirements. · Support audit activities and enforce segregation of duties and control standards. · Build relationships with business stakeholders and manage vendor performance. · Provide oversight of functional deliverables and maintain accountability for outcomes. Functional Operations & Support · Oversee day-to-day support for HR and Payroll systems including JD Edwards. · Ensure timely triage and resolution of issues, defects, and enhancements. · Serve as functional authority on system capabilities and business alignment. Projects & Enhancements · Lead ERP initiatives across requirements, design, testing, and deployment. · Translate business needs into functional specifications and guide solutions. · Ensure proper testing, deployment, and production readiness. Business Partnership · Act as a liaison between HR/Payroll teams and IT. · Provide recommendations for system improvements and process optimization. Continuous Improvement · Identify opportunities to improve efficiency, data integrity, and system utilization. · Support ERP modernization and integration initiatives. Documentation & Training · Maintain documentation of processes and system changes. · Support training for end users on system updates. Education & Experience · Bachelor’s degree or equivalent experience. · 8+ years ERP experience with HR/Payroll focus. · Experience with JD Edwards EnterpriseOne. · Experience leading teams or acting as a senior functional lead. Required Qualifications · Strong functional knowledge of HR and Payroll processes. · ERP configuration, support, and implementation experience. · Strong problem-solving and communication skills. · Ability to manage multiple priorities. Preferred Qualifications · Experience with ERP integrations. · Knowledge of audit and compliance frameworks. · Experience with reporting or automation tools.