The job in short
Scheduling and customer service.
ExcelLogisticsInsurance
Details
- Found
- 11 d ago · posted 2026-09-27
- Location as listed
- Wilmington, Massachusetts, United States
- Role
- Customer Service Representative
- Source
- The company’s own careers site
Full description
Overview
Join the Best in Pests 🐜
Scheduling Logistics & Customer Service Specialist
At Orkin, we know the secret to success: great people with a customer service "FIRST" mindset. That’s why we’re looking for a Scheduling Logistics & Customer Service Specialist who thrives on organization, accuracy, and teamwork.
This is more than a job—it’s a career with staying power. From award-winning training to growth opportunities, recession-resistant stability, and benefits that go beyond the basics, you’ll have everything you need to succeed.
Responsibilities
What You’ll Do
•
Coordinate daily service routes to support timely, efficient customer service.
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Partner with service and call center teams to maintain smooth operations.
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Use data and technology to improve routing, productivity, and efficiency.
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Communicate across departments to resolve issues and adjust to changing schedules.
What We’re Looking For
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Highly organized, accurate, and dependable.
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Strong problem-solving and communication skills.
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Comfortable working with processes, data, and changing priorities.
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Proficient with Excel and Microsoft Office and willing to learn new systems.
Why You’ll Love It Here
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$22.00–$25.00 per hour
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Medical, dental, vision, life insurance, and maternity benefits
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401(k) with company match and employee stock purchase plan
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Paid holidays and time off
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Tuition reimbursement and dependent scholarships
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Employee discounts and community involvement opportunities
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Award-winning training—no industry experience required
Why Orkin?
Since 1901, Orkin has been a leader in pest management and offers the stability and career opportunities of Rollins, Inc. (NYSE: ROL). We invest in our people through training, development, teamwork, and opportunities for growth.
Ready to join the Best in Pests? Apply today!
Qualifications
Skill Requirements...
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Skilled at coordinating complex routing schedules under pressure.
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Relentless about meeting commitments and delivering great service.
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Collaborative, clear, and comfortable communicator across all levels of the business.
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Proficient in Excel and Microsoft Office; quick to learn new systems.
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Agile enough to adjust processes and keep operations running smoothly.
• We will consider for employment all qualified applicants in a manner consistent with the requirements of applicable state and local laws.
Preferred: Experience in logistics, routing, or supply chain.
Also Welcome: Recent college graduates with customer service experience who enjoy organization, technology, and data-driven problem solving.
Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:
• Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time.
• Be able to regularly lift and/or move up to 25 pounds.
Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer
Customer Service Representative jobs in the United States · All Orkin LLC jobs