About the role 1. Change Strategy & Governance • Define and implement the global change management strategy aligned with ERP roadmap and deployment waves • Establish change governance, frameworks, and methodologies (aligned with One ERP Team model) • Define change principles: standardization vs differentiation, adoption of global templates • Ensure alignment with program governance (SteerCo, PMO, GPOs) 2. Stakeholder Engagement & Alignment • Identify key stakeholders across regions, functions, and leadership levels • Build strong relationships with GPOs, Business Leads, and IT teams • Drive stakeholder alignment on process standardization and transformation objectives • Manage resistance and ensure leadership sponsorship at all levels 3. Communication & Change Narrative • Develop and execute a global communication plan (vision, roadmap, benefits) • Translate ERP transformation into clear business value messaging • Ensure consistent messaging across regions and programs (Symphony, Legacy, Transformation) • Support executive communication and board-level updates 4. Business Readiness & Adoption • Define and monitor business readiness criteria for each deployment phase • Drive readiness assessments (people, process, system, data) • Ensure alignment between business expectations and ERP delivery scope • Support cutover readiness from a people and organization perspective 5. Training & Capability Development • Define global training strategy (role-based, digital, on-site, train-the-trainer) • Coordinate training development with GPOs and Solution Teams • Ensure alignment between process design and training content • Monitor training effectiveness and user adoption 6. Change Network & Local Deployment Support • Establish and manage a global change network (regional/local champions) • Enable local teams to drive adoption and feedback loops • Ensure consistent rollout approach while allowing local adaptation where needed 7. Adoption Measurement & Continuous Improvement • Define KPIs for adoption and change effectiveness • Monitor user adoption, system usage, and process compliance • Identify gaps and implement corrective actions • Capture lessons learned and feed into future rollout waves Responsibilities 5. Training & Capability Development • Define global training strategy (role-based, digital, on-site, train-the-trainer) • Coordinate training development with GPOs and Solution Teams • Ensure alignment between process design and training content • Monitor training effectiveness and user adoption 6. Change Network & Local Deployment Support • Establish and manage a global change network (regional/local champions) • Enable local teams to drive adoption and feedback loops • Ensure consistent rollout approach while allowing local adaptation where needed 7. Adoption Measurement & Continuous Improvement • Define KPIs for adoption and change effectiveness • Monitor user adoption, system usage, and process compliance • Identify gaps and implement corrective actions • Capture lessons learned and feed into future rollout waves Technical requirements • Bachelor’s or Master’s degree in Business, IT, Organizational Change, or related field • 8–12+ years of experience in Change Management, preferably in ERP/SAP programs • Proven experience in large-scale global transformation programs • Strong understanding of ERP (SAP S/4HANA preferred) and business processes • Experience working in matrix and global environments • Familiarity with change methodologies (e.g., Prosci, ADKAR) is a plus • Strong communication and stakeholder management skills • Fluent in English (additional languages are a plus) Preferred skills Foundational->Consulting - Change Management->Change Management,Technology->Mobile Testing->Mobile Automation Testing Education Bachelor of Engineering