Landisville Animal Hospital | Landisville, PA At Landisville Animal Hospital, we’re committed to providing exceptional care to both pets and the people who love them. Our team is compassionate, collaborative, and dedicated to creating a welcoming, supportive environment for every client who walks through our doors. If you’re someone who thrives in a fast-paced setting and loves building relationships, we’d love to meet you. Position Overview Do you have a passion for animals and a natural ability to make people feel taken care of? We’re looking for a friendly and organized Client Service Representative to serve as the first point of contact for our clients and patients. In this role, you’ll help create a seamless, positive experience from check-in to check-out while supporting both our medical team and pet parents. Some of the responsibilities you will own in this role: • As part of our front desk team, your day-to-day may include: • Greeting clients and patients with warmth and professionalism • Answering phones, scheduling appointments, and collecting medical history • Processing invoices and payments accurately • Reviewing patient records for vaccine status and routine care needs • Communicating patient arrivals and updates with doctors and technicians • Assisting with prescription refills, food requests, and OTC products as directed • Entering and maintaining accurate records in our practice management system This is not a complete list of responsibilities. Duties may evolve as needed. Preferred Qualifications • A genuine love for animals and their well-being • Strong communication and customer service skills • Ability to multitask and stay organized in a busy environment • Comfort with computers and learning new systems • A positive, team-first mindset Benefits • Paid time off • Health insurance • Dental Insurance • Vision insurance • Employee discounts • Flexible schedules • 401K with company match • Training and Career development