Description Join Kalitta Charters, a family-owned aviation organization built on decades of safety, service, and operational excellence. As a Charter 135 Flight Follower, you will help keep complex passenger, cargo, and air-ambulance missions moving safely and efficiently by coordinating aircraft, crews, customers, maintenance, and logistics. This on-site role is ideal for a detail-oriented professional who communicates clearly, stays composed in a fast-paced environment, and takes pride in supporting a collaborative team. Your responsibilities will include: • Coordinate aircraft, crew, and location information to support safe, efficient flight operations. • Communicate professionally with customers, flight crews, maintenance teams, vendors, and internal partners by phone and email. • Prepare trip quotes based on aircraft and crew availability and established pricing guidelines. • Monitor active trips and coordinate routing changes to support on-time performance. • Source air and ground transportation resources within time-sensitive operational constraints. • Enter, update, and track trip details accurately in Avianis or other flight-following systems. • Arrange transportation and accommodations for passenger, cargo, and air-ambulance missions. • Coordinate customs, international permits, ground handling, and maintenance constraints, including timely requests for landing and overflight permits. • Maintain accurate dispatch reports, aircraft records, and restricted-access files in accordance with company procedures and applicable requirements. • Manage multiple priorities while delivering responsive, service-focused support. • Be accountable for Safety and ensure compliance with the with the Safety Management System Benefits: Awarded 2026 Top Employee Benefits Employer Provided: • Short Term Disability • Employee Assistance Program (EAP) • Basic Life Insurance with Accidental Death & Dismemberment Insurance • Travel Assistance Program • Cancer Expert Now • Fidelity 401K with match Additional Employee Elective: • BCBS – Medical 500 PPO and 1000 PPO options, Dental PPO, Prescription, Telehealth • Eye Med - Vision • Flexible Spending Account – Medical and Dependent Care • Long Term Disability • Life Insurance for Employee, Spouse, and Child • Accident and Critical Illness Insurance for Employee, Spouse, and Child • Hospital Indemnity for Employee, Spouse, and Child • Met Law Coverage • Nationwide Voluntary Pet Insurance Requirements Education Requirements: • High school diploma or GED required. • Aviation, dispatch, logistics, customer service, or operations experience is preferred but not required. Qualifications, Certificates, Licenses & Document Requirements: • Valid, unrestricted driver’s license required when driving is an essential function of the position. Knowledge, Skills & Abilities: • Working knowledge of Microsoft Office, web-based systems, and common business technology. • Ability to read, write, and communicate in English at the level needed to perform the essential functions safely and effectively. • Strong organization, judgment, attention to detail, and follow-through. • Reliable attendance and the flexibility to support a 24/7 operation. • Ability to prioritize competing demands, protect confidential information, and work accurately under time pressure. • Professional, ethical, and service-oriented approach. • Clear written and verbal communication skills and the ability to build productive working relationships. • Ability to collaborate effectively with people from varied backgrounds and across operational teams. Physical Requirements: The physical demands below are representative of those needed to perform the essential functions of this position, with or without reasonable accommodation. • Regularly sit or stand, communicate, and use hands and fingers to operate a computer, telephone, and related office equipment. • Occasionally lift or move up to 30 pounds. Location Requirements: • This is an on-site position based at Willow Run Airport (YIP) in Ypsilanti, Michigan. • Remote work is not available for this role. • Relocation assistance is not available. Shift Requirements: • Available schedules include second shift (1:00 p.m.–11:00 p.m.) and third shift (10:00 p.m.–8:00 a.m.). • The standard schedule is four 10-hour workdays followed by three days off. • Full-time availability is required, including assigned nights, weekends, and holidays. • Overtime may be required based on operational needs and will be paid in accordance with applicable law. Other Requirements: • Must be at least 18 years of age • Must be legally authorized to work in the United States Compensation: • Hourly pay range: $24.00–$28.00, based on relevant education, experience, skills, and other lawful job-related factors. • The established pay scale includes opportunities for annual increases.