Description SUMMARY The Caseworker interviews and aids individuals and families requiring assistance of a social service agency. The Caseworker works with the participants in creating case plans to help them reach self-sufficiency. The Caseworker assists the participants in following the case plan and revises the plan when necessary. ESSENTIAL DUTIES & RESPONSIBILITIES The essential functions include, but are not limited to the following: • Interview participants to determine eligibility to receive cash assistance and supportive services from the CTTP program. • Identify barriers to self sufficiency and provide family with tools to remove those barriers. • Meet with participant each month to receive Monthly Eligibility Report. Enter current information into the TAS system monthly. • Review participant work log each month to ensure participant is meeting work hours. • Refer participants to community resources and other organizations. • Compile records and prepare reports. • Enter participant case plan and information into TAS computer system. • Implement participant case plan. • Secure supplementary information, such as employment, medical records, and/or school reports. • Provide home visits when necessary. • Attend court appearances as needed to assist participants. • Make child abuse reports when necessary. • Work with participants and agencies relative to domestic violence cases. • Transport participants when necessary. • Perform janitorial duties to keep the office clean and safe. • Set up confidential filing system. • Perform other duties as needed. Requirements KNOWLEDGE & SKILL REQUIREMENTS • High School Diploma Equivalency and six months related experience and/or training certificate from college or technical school or equivalent combination of education and experience. • Current California driver’s license. • Knowledge of database software, word processing software and contact management systems. • Ability to identify and resolve problems in a friendly manner and develop alternative solutions. • Ability to work well in group problem solving situations and use reason when dealing with emotional topics. • Ability to respond promptly to participant needs and requests for service and assistance. • Ability to meet deadlines and commitments. • Ability to maintain confidentiality at all times. • Ability to exhibit sound and accurate judgment. • Ability to react well under pressure. • Ability to prioritize and plan work activities, using time efficiently, and demonstrating accuracy and thoroughness. • Ability to approach others in a tactful manner. • Ability to follow instructions, respond to management direction, take responsibility for own actions, and complete tasks on time or notify appropriate person with an alternate plan. WORKING CONDITIONS • Requires working indoors in environmentally controlled conditions. • Requires sitting 6-8 hours per day. • Requires occasional driving to participants’ homes for site visits. • Requires contact with others (face-to-face, by telephone, via e-mail, or through correspondence). • Requires making decisions that affect other people, their financial resources, and/or the image and reputation of the organization. • Requires attention to detail and intense concentration. • Requires work with others in a group or team. • Requires meeting strict deadlines. OTHER • Experience working with Tribal People helpful. • Work hours may vary. • CTTP conducts a pre-employment criminal background check and drug test, and random or for-cause drug testing thereafter. • CTTP complies with the Indian Preference Act.