Description POSITION SUMMARY: At F&M, our Commercial & Ag Loan Assistant’s do more than obtain and monitor for loan documents; they establish and nurture lasting relationships with our valued customers. Commercial Ag Loan Assistants handle loan closings with the utmost care and attention to detail. Commercial Ag Loan Assistants will have experience with Commercial & Ag banking loan processes and customer service. First and foremost, you must be trustworthy and precise. Your contribution will reinforce our reputation as a trusted bank in the community and the country. OBJECTIVES OF THIS ROLE: • Ensure that loan files contain accurate documents, signatures, dates, and other relevant data are collected and/or recorded. • Assist Portfolio Managers and Commercial Ag Bankers • Assist customers, as necessary, with questions concerning their accounts. • Accurately handle multiple loan files concurrently to meet company and regulatory guidelines. • Demonstrate respect and professionalism, being prompt and accurate through the loan process. RESPONSIBILITIES: • Auditing customer profile for taxes, financial statements, current driver’s license, operation agreements and insurance. • Works effectively with a diverse group of bank personnel at several levels of the organization in the coordination of commercial & Ag application requirements leading up to document delivery. • Review documentation for completeness and accuracy. • Enter data in computer using different software programs – primarily MS Word and MS Excel. • Organization of financial information needed in evaluation of credit worthiness of loan applicants. Save financial and other customer-related documentation in the appropriate drive. Ensure all documentation is imaged in Director. • Process new and renewal notes. • Collect accurate documents, signatures, dates and other relevant data for loan files and ensure they are properly recorded. • Adheres to Loan Policy and Compliance Regulations • Complete CIP and other related documentation associated with identity verification for borrowers and guarantors. • Prepares loan disbursements, payments and draws on lines of credit, wire transfers and account transfers on behalf of the commercial & ag customers. • Schedule loan closings with the processing team and if required with title companies. • Correspond with customers by phone, in writing or via electronic communication as needed. • Comply and satisfactorily pass tests for bank policy and regulations that apply to position. • Follow up and maintain pending/exception list for loan files. • Completes credit references. • Assisting the Commercial & Ag Loan Assistant Supervisor with special projects as needed. • Close loans for Commercial & Ag Bankers following their instructions as needed. • Meet with clients and participate in business development calls as needed. • Other duties as assigned. Requirements QUALIFICATIONS: EDUCATION and/or EXPERIENCE • High School Diploma and 2 years of related experience ad or training with Commercial Ag Loan documentation or equivalent combination of education and experience along with computer experience ADDITIONAL REQUIREMENTS: CERTIFICATES, LICENSES, REGISTRATIONS • Notary Public Commission; can be obtained on the job. • Valid Driver's License COMPLIANCE: • As generally applicable to F&M Bank and commensurate with these job functions, this job role includes accountabilities for following Bank policies and related procedures, as well as regulatory requirements involving federal and state laws, regulations, and related guidance. • Compliance with Bank Secrecy Act (BSA), including accurate completion of Currency Transaction Reports (CTR) when applicable, Anti-Money Laundering Act (AML), Office of Foreign Asset Control (OFAC) and the USA PATRIOT Act. Adhere to Customer Identification, Customer Due Diligence and reporting of suspicious activities to the BSA Department. NON-EXEMPT/HOURLY COMPETENCIES: • Job Knowledge: Understands duties and responsibilities, possesses necessary job knowledge and technical skills, maintains job knowledge current. • Productivity: Manages a fair workload, volunteers for additional work, prioritizes tasks, develops good work procedures, manages time well, and handles information flow. • Attendance: Employee is expected to adhere to the attendance and break policy and communicate with your supervisor about anticipated time off or modifications to break times.