Description Customer Service Representative Carrollton, GA (West Atlanta area) - Full Time Customer service is an important part of the customer experience here at Z1 Motorsports. Become a part of our growing team assisting clients with shipping logistics, returning products, processing damaged or lost package claims, and providing technical support to achieve complete customer satisfaction. As a customer service representative your duties will include: DUTIES AND RESPONSIBILITIES: Customer Service • Interact with customer in person, over the phone, and through email • Set up returns and exchanges • Cancellations and order modifications • Ensure order accuracy • Verify part numbers and fitment • Shipping claims for damaged or lost orders • Provide technical support • Respond to customers in timely manor • Other duties as assigned Availability • Must be onsite • 40-hour workweek with occasional nights and weekends Requirements EXPERIENCE & QUALIFICATIONS: • Positive attitude and customer service mindset • Automotive knowledge preferred • Basic Computer Skill knowledge • Proficient in Microsoft Office suite • Exhibit strong communication skills • Bilingual (Spanish) proficiency preferred • Customer Service/Call center experience preferred