Overview Love good hair, great people, and a fun work environment? We want YOU! Drybar is looking for a friendly, outgoing, and energetic Front Desk Receptionist to join our team! We're all about making people look and feel their best, and that experience starts with YOU! If you're a people person who loves beauty, thrives in a fast-paced environment, and brings positive energy wherever you go, you'll fit right in! As the front desk at Drybar Uptown New Orleans, you're the face of the client experience—from check-in to check-out. You ensure smooth shop flow, follow front desk Non-Negotiables, and support daily operations and sales. You play a critical role in delivering exceptional service and maintaining a fun, efficient, and professional atmosphere. Shifts are - Wednesday, Thursday and Friday Evening: 1:30pm - 7:00pm. - Occasional Sundays are required. - Must be available during holiday months (November-December). Why You’ll Love Working at Drybar: • Competitive pay – Start at $12 per hour based on experience • Lucrative commissions – 10% on product sales • Bonus incentives - $5–$10 for each membership sold • Free Blowouts Monday-Wednesday • Employee discounts on all retail products • Flexible scheduling • Growth opportunities – Clear career path and ongoing professional development • Fun, positive work culture Drybar is proud to be an equal opportunity employer. We comply with all federal, state, and local laws regarding background checks and employment eligibility. Key Responsibilities • Client Experience & Front Desk Operations • Greet and check in/out clients using Booker • Manage client profiles and troubleshoot scheduling or POS issues • Handle payments, tips, and commissions with integrity • Answer phones and voicemails promptly • Review client notes to ensure personalized service • Shop Flow & Team Support • Pair clients with stylists and manage break schedules when needed • Support shop management in maintaining smooth daily operations • Serve complimentary beverages and engage clients to create a bar-like vibe • Maintain clear communication with team and leadership • Sales & Product Knowledge • Recommend and sell products, tools, and memberships • Restock and maintain retail displays • Support merchandising and inventory tasks • Cleanliness & Standards • Maintain shop cleanliness and complete assigned side work • Follow all opening, closing, and shift duties • Training & Culture • Help onboard and train new Bartenders • Contribute to a positive, team-first culture • Attend mandatory meetings and uphold Drybar’s 10 Core Values What We’re Looking For: • 1+ years of customer service experience in a fast-paced environment(e.g., retail, front desk, hospitality, or salon/spa) • Experience with point-of-sale (POS) systems preferred • High school diploma or equivalent • Ability to multi-task, problem-solve, and maintain composure under pressure • Must be able to stand/walk for 6–8 hours per shift • A strong track record of delivering exceptional customer experiences • Technically savvy and comfortable with front desk operations • Professional, friendly, and team-oriented demeanor Legal Disclaimer ©2023 DB Franchise, LLC (“DBF”). Each Drybar® shop is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated Shops. All individuals hired by franchise owners’ shops are their employees, not those of DBF. Drybar® + design is are registered trademarks owned by Helen of Troy Limited and used by DBF under license.