Position Overview General Purpose The IT Specialist is responsible for the day-to-day support of the IT systems at the New Castle site. Company Overview If you’re ready to “think ink,” FUJIFILM Imaging Colorants is the place for you! As part of Fujifilm’s global Ink Solutions Group, we develop state-of-the-art aqueous dyes, pigment dispersions, and innovative inks for digital printing applications like packaging, commercial printing, and displays. We’re driven by creativity and a dedication to quality, and we’re looking for passionate problem-solvers to join the team. We believe in investing in our people, offering a collaborative culture and a flexible environment to help you thrive. If you’re ready to roll up your sleeves and help create solutions that make an impact, let’s make a splash together! Our manufacturing facility is in New Castle, Delaware, a lively town with rich history, open parks, museums, and a vibrant community that offers recreation and culture at every turn. Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of “giving our world more smiles.” Visit: https://www.fujifilm.com/us/en/about/region/careers Job Description ABOUT FUJIFILM About the Global Business: Celebrating our 90-year anniversary in 2024, Japan’s pioneering photographic film maker, Fujifilm has leveraged its imaging and information technology to become a global presence known for innovation in healthcare, graphic arts, optical devices, highly functional materials and other high technology products. We use leading-edge, proprietary technologies to provide top-quality products and services that contribute to the advancement of culture, science, technology and industry, as well as improved health and environmental protection in society. Anchored by an open, fair and clear corporate culture and with leading-edge, proprietary technologies, Fujifilm is determined to remain a leading company by boldly taking up the challenge of developing new products and creating new value. Key Responsibilities • Responds to help desk tickets, telephone calls, and e-mail and personnel requests for technical support • Maintain inventory of devices • Communicate in a polite and professional manner with all levels of the business • Work independently and manage time effectively • Perform software and hardware installations • Configure, diagnose and resolve issues involving hardware and software • Assist with computer moves/adds/changes and other related duties and tasks as required or assigned • Participate in IT projects as required • Experience with Windows 11 and Microsoft Office products • Have an interest in learning about AI use within a business Qualifications • Associates degree or 3-5 years relevant experience • Ability to communicate effectively (verbal and written) at all levels in the organization • Ability to function independently and as part of a team • Ability to effectively manage multiple priorities • Proficient with Windows environment and basic networking skills • Demonstrates good customer service skills and motivation • Ability to earn new technology and software solutions. • Troubleshoot and critical thinking skills Accountability Position has a contributory effect on sales of at least $50m and reports to the IT Director. #LI-Onsite EEO Information Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc. ADA Information If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department ([email protected]).