Job Summary We are looking for a strategic and people-focused Manager (L3 – Advanced) to join VNC Global's ANZA team. Portfolio Owner (Entry). Manages client compliance relationships for a portfolio under guidance, overseeing team capability building. Focuses on stakeholder engagement. First level with portfolio-wide accountability. The ideal candidate brings strong Effective Communication & Stakeholder Engagement and Coaching & Mentoring skills, and thrives in a fast-paced, client-focused environment. The goal is to strengthen VNC Global's Client Compliance & Service Excellence (AU Tax) and Team Oversight & Capability Building capability, helping clients and internal stakeholders achieve consistent, high-quality outcomes. Key Roles & Responsibilities • Manage client compliance relationships for a portfolio, ensuring BAS/IAS/Year-End obligations are met and client satisfaction maintained. • Oversee team task allocation and support capability building across the team. • Builds trust through transparent, timely, and persuasive communication with clients and internal teams. • Effectively support and guide colleagues by sharing knowledge, offering clear instructions, and fostering team development. • Provide technical sign-off on complex AU compliance matters (BAS/IAS disputes, ATO queries, payroll compliance) escalated from managers and team leads. • Set and monitor compliance quality standards and review protocols across the department's AU client portfolio. • Stay current on ATO/AU statutory requirements and platform capabilities to guide the department's technical direction. • Own portfolio-level outcomes and represent the function to senior internal and client stakeholders. • Mentor and build the leadership pipeline within the department (team leads/managers). • Contribute to department-level strategy, planning and budgeting alongside senior leadership. Skills (Soft) • Effective Communication & Stakeholder Engagement - Builds trust through transparent, timely, and persuasive communication with clients and internal teams • Coaching & Mentoring - Effectively support and guide colleagues by sharing knowledge, offering clear instructions, and fostering team development • Strategic and commercial thinking • Senior stakeholder and client relationship management • Leadership and development of managers/team leads • Sound decision-making under ambiguity • Change management and organisational planning • Executive-level communication and presentation skills Software Expertise • Xero, QBO, MYOB, Dext (multi-client oversight) • AU payroll & compliance platforms at portfolio scale • Power BI / Excel for client portfolio reporting • MS Office suite for client and leadership communication