Required Skills Copilot Studio Handson experience with Microsoft Copilot Studio Agent creation and configuration Topics trigger phrases instructions knowledge sources and generative orchestration Tools actions agent flows and Power Automate integration Publishing agents to Teams Microsoft 365 Copilot Microsoft D365 or other supported channels Debugging and testing Copilot Studio conversations Dynamics 365 Applications Understanding of D365 technical architecture including navigation modules D365 data models entitiestables security model and dataverse architecture security model Exposing D365 data to Copilot Studio agents Understanding with one or more Dynamics 365 appsprocesses oDynamics 365 Sales oDynamics 365 Customer Service oDynamics 365 Contact Center oDynamics 365 Field Service oDynamics 365 Customer Insights oDynamics 365 Finance Supply Chain nice to have Power Platform Power Automate cloud flows Dataverse Power Apps modeldriven apps preferred Custom connectors Environment variables Connection references Power Platform solution exportimport DLP policy awareness Integration API Skills REST API integration Delegated vs application permissions in Microsoft Graph API Integrate Copilot with D365 applications Preferred Skills Good to Have Dynamics 365 Finance Operations or Customer Service Contact Center implementation experience Omnichannel IVR chat or voice agent experience Knowledge of Dataverse security roles and business units Experience with Azure Functions or Azure API Management Azure AI Search Azure AI Foundry exposure Application Insights for telemetry and diagnostics