Description POSITION SUMMARY Under the direction of the Quality Director, the Quality Engineer supervises a team of Quality Assurance Leads and Technicians and serves as a liaison between customers, Operations and Engineering. The role leads improvements in statistical methods, quality cost analysis, specifications, procedures, compliance, and facility-wide quality performance. ESSENTIAL FUNCTIONS Quality Leadership and Customer Support • Supervise, coach, and support the Quality Assurance team of technicians. • Serve as the liaison among Operations, Engineering, and customers regarding specifications, quality requirements, and customer concerns. • Ensure manufacturing operations comply with customer and internal specifications • Participate in customer audits and coordinate follow-up actions. • Train employees on quality compliance, inspection methods, procedures, Quality Management System requirements, customer expectations, and regulatory issues. Quality Systems and Documentation • Research, write, and recommend changes to procedures, work instructions, forms, specifications, and related quality documentation. • Develop and maintain electronic quality reports and presentations. • Participate as an internal quality auditor and support audit readiness. • Manage product holds and releases • Perform other duties as assigned. Analysis and Continuous Improvement • Improve statistical methods used to monitor and control product and process quality. • Develop quality metrics and analyses covering cost, defects, and causes for senior leadership. • Serve as a subject matter expert in root cause analysis and corrective action activities. • Coordinate process improvements throughout the facility and verify that improvements are sustained. • Actively support continuous-improvement activities and team meetings while maintaining accountability for results. • Collaborate with Production, Engineering, Food Safety, and customers to resolve compliance issues. • Support customer, internal, and regulatory audit activities and completion of follow-up actions. Requirements REQUIRED QUALIFICATIONS • Bachelor’s degree in engineering or an equivalent combination of education and experience. • Two or more years of manufacturing experience, machining, and/or quality. PREFERRED QUALIFICATIONS • Food manufacturing experience. • PCQI certification.