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Clinical / Product Application Specialist

Siemens · siemens-healthineers.com
Chennai
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The job in short

Clinical product application specialist supporting pre-sales demos, customer clinical engagements and training for point-of-care medical devices.

Clinical

Details

Found
16 d ago · posted 2026-10-06
Location
Chennai, Tamil Nadu

Full description

Job Requirements ‘Clinical / Product Application Specialist’, you will play a pivotal role in supporting the sales team through pre-sales activities, conducting sales demos, engaging with customers in clinical settings, and handling technical escalations or product service-related assignments. Responsibilities: • Pre-sales Support: o Collaborate with the sales team to understand customer needs and tailor product demonstrations accordingly. o Conduct pre-sales presentations, product walkthroughs, and technical discussions to showcase the capabilities of Siemens Healthineers' Point of Care solutions. o Portfolio ‘Solution Show(s)’ o Support pre-bid meetings for tender based projects • Sales Demos: o Lead and coordinate product demonstrations, ensuring a comprehensive showcase of features and benefits. o Provide in-depth technical insights during demos to address customer inquiries and concerns effectively. • Customer Clinical Engagements: o Engage with healthcare professionals in clinical settings to understand workflow requirements and clinical challenges. o Demonstrate (technically) how Siemens Healthineers' POC solutions can address specific clinical needs and improve patient outcomes. • Technical Expertise: o Maintain a thorough understanding of Siemens Healthineers' Point of Care product portfolio. o Stay updated on industry trends, competitive products, and emerging technologies related to Point of Care. • Escalation Management: o Act as a technical point of contact for customer escalations, working closely with the support team to resolve issues promptly. o Provide timely and accurate updates to customers and manage internal stakeholder communication during escalation management. • Product Trainings & Hands-on Sessions: o Organize and lead hands-on training sessions for customers, sales and channel partner teams to enhance their proficiency in using Siemens Healthineers' Point of Care products. o Provide ongoing support and follow-up sessions to reinforce efficient usage and address any user concerns.

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