Job Description: Navision Finance Consultant (Managed Services) Experience: 5+ years Engagement Type: Managed Services Primary Focus: Microsoft Dynamics NAV / Business Central Finance Role Summary We are seeking an experienced Navision Finance Consultant to support a managed services engagement. The consultant will provide functional expertise across Microsoft Dynamics Navision / NAV / Dynamics 365 Business Central financial modules, ensuring stable operations, timely incident resolution, continuous improvement, and effective support for finance users. The role requires strong accounting knowledge, hands-on NAV/Business Central configuration experience, and the ability to work directly with business stakeholders, technical teams, and support functions in an SLA-driven environment. Key Responsibilities • Provide Level 2 and Level 3 functional support for Microsoft Dynamics NAV / Dynamics 365 Business Central Finance modules. • Analyze, troubleshoot, prioritize, and resolve finance-related incidents, service requests, and system issues within agreed SLAs. • Configure and maintain financial setup, including: • General Ledger • Accounts Payable • Accounts Receivable • Bank and cash management • Fixed Assets • Budgeting • Dimensions and posting groups • VAT/GST and tax configuration • Financial reporting and consolidations • Support month-end, quarter-end, and year-end financial close activities. • Investigate posting issues, reconciliation discrepancies, payment processing exceptions, and financial reporting variances. • Gather business requirements and translate them into functional specifications, configuration changes, and enhancement requests. • Conduct impact assessments for change requests, patches, upgrades, integrations, and customizations. • Collaborate with NAV/Business Central developers on functional design, testing, defect resolution, and deployment activities. • Support interfaces between NAV/Business Central and external systems such as banking platforms, expense tools, tax systems, payroll, and reporting solutions. • Develop and maintain functional documentation, configuration documents, knowledge articles, SOPs, and user guides. • Execute functional testing, regression testing, user acceptance testing, and post-deployment validation. • Deliver end-user training and provide ongoing guidance on finance processes and system best practices. • Identify recurring issues and improvement opportunities, contributing to problem management and service improvement initiatives. • Participate in service review meetings and provide updates on incidents, requests, risks, and planned changes. Required Skills and Experience • 5+ years of hands-on functional consulting experience with Microsoft Dynamics NAV and/or Dynamics 365 Business Central. • Strong functional experience with NAV/Business Central Finance modules, particularly General Ledger, AP, AR, Bank Management, Fixed Assets, Dimensions, and financial reporting. • Solid understanding of accounting principles, financial controls, period-close processes, reconciliations, and audit requirements. • Experience working in a managed services, application support, or SLA-based support environment. • Proven ability to diagnose functional issues and manage incidents through to resolution. • Experience configuring financial setups, posting groups, dimensions, approval workflows, and tax/VAT setups. • Familiarity with NAV/Business Central integrations and the ability to support issue triage across functional and technical teams. • Experience preparing functional requirement documents, test cases, and user documentation. • Strong stakeholder-management and communication skills, with the ability to explain system behavior clearly to finance and non-technical users. • Ability to manage multiple support tickets, priorities, and deadlines in a structured environment. Preferred Qualifications • Microsoft Dynamics 365 Business Central functional certification. • Experience supporting NAV upgrades or migrations to Dynamics 365 Business Central. • Exposure to Power BI, Jet Reports, Excel-based reporting, or other financial reporting tools. • Basic understanding of AL development, C/AL, SQL, APIs, web services, and integration concepts. • Experience with approval workflows, document management, electronic payments, and localization requirements. • Experience working with ITIL processes, including Incident, Problem, Change, and Service Request Management. • Knowledge of Agile delivery methods and tools such as Azure DevOps or Jira. Key Competencies • Customer-focused and service-oriented mindset. • Strong analytical and problem-solving ability. • High attention to detail, particularly for financial data and posting accuracy. • Ability to work independently while collaborating effectively with distributed teams. • Proactive approach to identifying process improvements and reducing recurring issues. • Excellent written and verbal communication skills.