Essential Desirable Education Background • Bachelor's degree or equivalent in Finance or Accounting or related field. Work Experience • Must have 1 to 3 years in Travel and Expense process. • Prior experience in AP/Expense reimbursement roles with hands on Expense Reimbursement • Prior knowledge of Concur and multiple ERP systems like SAP etc • Proficiency in MS Office Suite, including MS Excel and MS Word. • Key Responsibilities • Process Employee Travel reimbursement accurately in Concur system. • Review and approve Expense Reports • To ensure that there is no expense report that is kept on HOLD/Aging without proper reasoning. • Collaborate with Employee, Finance, HR etc to resolve discrepancies or disputes. • Ensure that all expenses are aligned with company policies, compliance standards, SLAs • Continuously identify opportunities to improve processes and reduce cycle time. • Be a part of the regular calls (need basis), audit the information (if needed) and to ensure that no scheduled Calls are missed. • Ensure proper control checks are adhered to, so that errors are minimized/eliminated. • Educate end-users on the travel and expense process and assisting them as needed • Prepare monthly reports and Dashboards. • Assist in auditing requirements by providing accurate data and documentation. • Perform backup duties for Team members as necessary. • Accountable for reconciling financial information, files, and records to ensure the availability and accuracy of the information. • To report any non-compliance issues to the Manager so that precautionary measures can be put in place Key Performance Parameters Intensity/Commitment To Task • Follows up on commitments. • Is self-motivated. • Responsive and accessible. • Focused on Client satisfaction. • Maintains high accuracy level with timely completion of deliverables. Problem Solving • Identifies problems, evaluates several options and recommendations, and supports a solution. • Ability and willingness to come up with creative solutions for problems. • Ability to keep organizational goals in mind when making decisions. Judgment • Develops accurate perception and understanding of others’ positions, feelings, needs, values, and opinions. • Open to coaching and sees the value of different perspectives. • Approaches conflict and adversity in a professional and productive manner. • Uses reason when dealing with emotional topics, irate individuals and demanding customers. • Is always appropriate and professional. • Makes well thought out decisions. Proactivity/Planning • Properly manages time, establishes priorities and effectively schedules work to meet deadlines. • Anticipates obstacles and develops contingency plans. • Eager, resourceful and takes initiative Essential Knowledge and Analytical Skills • MS office - Word/Excel/PowerPoint etc. • Strong Verbal and written communication. • Problem Solving • Intensity/Commitment to Task • Judgment Soft Skills • Result Oriented • Ability to prioritize workload in a fast-paced environment. • High integrity • Ability to manage work under Pressure