Key Responsibilities: • Design prompt templates for LLMs across classification, Q&A, generation, and reasoning tasks • Develop modular agent workflows with decision branches and fallback logic • Conduct prompt evaluation experiments for accuracy, reliability, and UX • Work closely with domain SMEs to map business processes into agent logic • Monitor and iterate based on user interaction and model performance Required Skills: • Strong grasp of NLP and generative AI principles • Familiarity with prompt engineering tools and frameworks (e.g., PromptLayer, LangChain) • Experience working with OpenAI, Claude, or open-source LLMs • Attention to language detail, edge cases, and explainability • Understanding of process flows in industries like insurance, lending, or compliance