Customer Centricity - Translate startup needs and feedback into solutions that accelerate adoption and improve satisfaction. - Coordinate product, support, and sales teams to resolve challenges and guide startup decisions. - Deliver architecture reviews, demonstrations, and workshops to accelerate startup product development. - Build and share technical expertise to strengthen solution quality and team capability. - Drive Azure consumption by removing adoption blockers and identifying growth opportunities through data-driven insights. - Reduce delivery risks through governance, quality assurance, and milestone management. Bachelor's Degree in Computer Science, Engineering, Supply Chain, or related field AND 4+ years experience in technical program/product management, coding, software development/delivery work OR equivalent experience. Experience working with startups or high-growth/fast-moving customers, where needs and priorities can evolve quickly Experience working directly with customers in a technical advisory or cloud solution architecture capacity (Azure or similar cloud technologies) Experience influencing technical decision-makers and building trusted-advisor relationships Customer Solutions Architecture IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $160,200 - $261,000 per year. Certain roles may be eligible for benefits and other compensation.