Minimum Education • High school diploma or GED required. Minimum Experience • Eighteen (18) months experience as an Ops Supervisor at FedEx required; OR • Two (2) years required previous management experience, operational leadership, military leadership, or project/team leader experience; OR • A combination of one (1) year as an Ops Supervisor at FedEx and (1) year previous management, operational leadership, project or team leader or military experience. Knowledge, Skills, and Abilities • Ability to inspire a shared vision and empower and motivate a team. • Demonstrated ability to build professional rapport, effectively lead a team and positively influence diverse groups. • Proven ability to apply sound business judgment to establish and accomplish goals. • Customer service skills necessary to effectively and professionally respond to requests and issues. • Verbal and written communication skills necessary to communicate with various audiences and ability to effectively provide employees instruction on process and practice. • Ability to read, interpret and draw conclusions from numerical data and written information. • Software skills, including use of Microsoft Office software and web-based applications. • Ability to maintain a working knowledge of relevant technology-based projects, including various devices and computer-based applications. Preferred Qualifications: Pay Transparency: Pay: Additional Details: For details on our comprehensive benefits, click here. Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability. Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [email protected]. Applicants have rights under Federal Employment Laws: • Know Your Rights • Pay Transparency • Family and Medical Leave Act (FMLA) • Employee Polygraph Protection Act E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: • E-Verify Notice (bilingual) • Right to Work Notice (English) / (Spanish)