Summary: This position has a high degree of client interaction with minor clinical responsibilities. Responsible for client reception area, clerical tasks, data entry activities, benefits issuance changes as needed. Responsibilities: • Coordinates daily business operations of a clinic including monitoring patient registration and patient checkout • Ensures compliance with policies and procedures • Assists with problem resolution and improvement of patient care • Supports customer service standards, researches and reports customer issues and concerns, reviews and addresses patient survey results, under the guidance of the Clinic Manager/Associate Director/Director • Responsible for the completion of/or assistance with daily reconciliation processes • Reviews daily, weekly, monthly reports and reports trends to supervisor • Responsible for the implementation of front-end processes • Reviews and researches all information on hold reports to complete the billing process • Resolves billing problems with patients and the CBO • Advises patients on payment procedures/processes to ensure payments are collected timely • Oversees inventory management • Issues all check requests and purchase orders, reconciling orders received with original invoices • Approves payment of invoices within approval limits • Ensures the accuracy of time and attendance records; approves, monitors, and reports overtime • Serves as backup to support clinic personnel when necessary • Assist with insuring compliance with regulatory standards including JCAHO, OSHA, Conditions of Participation, PI, etc • Performs other duties as assigned Requirements: • High School Diploma Work Schedule: 5 Days - 8 Hours Work Type: Full Time