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Coordinator Patient Placement - Patient Intake

CHRISTUS Health System · christushealth.org
San Antonio
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The job in short

Patient placement and intake coordinator.

NursingClinicalCompliance

Details

Found
18 d ago · posted 2026-08-21
Location
San Antonio, TX, US

Full description

Summary: Patient Placement Coordinators are the central point persons for facilitating processes on a daily basis to expedite patient movement between departments and facilities for bed availability and utilization of such among multi-disciplinary levels to ensure the prompt facilitation of resources available for patient placement. Work collaboratively with Case Managers, Nurse Managers, Charge and Resource Nurses, Emergency Department Staff/Physicians, Hospitalists/Physician Extenders, Patient Registration, Patient Transport, and Environmental Services. The overall goal of the above mentioned team is to provide a seamless transition for the patient and to positively contribute to the patient experience. The incumbent performs all duties and tasks in accordance with performance standards established for the job. Responsibilities: • Monitors bed availability and maintains accurate and current census. • Is responsible for assigning and facilitating all patient placements. • Acts as the central and pivotal leader for all major communications regarding patient placement. • Works in collaboration with pre-access, patient registration, housekeeping, physicians, clinical nurse managers, ED staff, clinical advisors, care managers and providers to identify bed availability, patient flow via the bed tracking system. • Insures that the use of the ‘Bed Board” and other Patient Placement software is used consistently throughout the organization. • Develops and maintains patient flow data and monitors timeliness of admissions/transfers/discharges. • Works collaboratively with clinical nurse managers to appropriately manage resources in relation to acuity and patient mix. • Communicates with clinical nurse managers, directors, and administration/AOC any and all problems associated with high census, bed availability and implementation of patient placement plans. • Facilitates timely resolution of complex situations involving competing, multiple admitting/transfer requests whether they are elective, emergent or post operative patients. • Evaluates bed assignment according to clinical indicators and staffing resources. • Prioritizes admissions and transfers. • Assigns beds to patients who are admitted electively, emergently, post-operatively or are transferred. • Negotiates alternate bed assignments with requesting provider when requested bed is not available. • Is familiar with level of care criteria and can collaborate with Case Managers regarding appropriate admission status. • Acts as intermediary with Escort and ESS staff in lieu of on site supervisors on off shifts. • Facilitates direct admissions from other health care facilities and physician offices and transfer of patients from and to other health care facilities in compliance with policy, state and federal regulations. • Serves as a liaison between admissions office, medical and nursing staff, the emergency department, surgical services, and the AOC. • Leads Bed Meetings, monitoring attendance and compliance with communication expectations. • Communicates with unit management to coordinate admissions/transfers/discharges. • Communicates with appropriate individuals on day shift and evening/night nursing supervisor advisors on evenings/nights/weekends/holidays related to concerns with high occupancy. • Communicates frequently with SC’s at SMH and SSO in order to place patients within Spohn Health System if capacity and capability does not exist at SSH. • Develops and maintains effective processes and information systems to facilitate efficient and appropriate admissions and transfers. • Develops and maintains communication pathways so that timely accurate patient admission/transfer is accomplished. • Measures and communicates appropriate statistics as needed. • Maintains bed management and throughput data base and participates in the creations of and sustains appropriate work flow processes related to patient flow. • Acts as one of Teletracking System Administrators. • Educational role regarding patient flow and discharge planning. • Provides education/support to managers, staff and medical staff on effective work flow utilization of resources to match needs of patients. • Facilitates process improvement by evaluation of patient flow with multidisciplinary team process. • Provides guidance in staff flexing in relation to patient mix and acuity. • Ensures the quality of professional services by updating knowledge, skill and continuing professional growth. • Obtains educational experiences to meet continuing education needs and to maintain clinical expertise. • Participates in professional activities and organizations. • Follows EMTALA rules & regulations for patient transfers. • All other duties as assigned. Requirements: • High School diploma or equivalent required • BLS Work Schedule: 7PM - 7AM Work Type: Full Time

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