Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, RadNet is Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of RadNet’s success is its people with the commitment to a better healthcare experience. When you join RadNet as a Clinical Applications Specialist I, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators achieve the best clinical outcomes. You Will: • Conduct high-quality customer training (onsite or virtual) to maximize customer satisfaction and product adoption. • Represent the company and participate in medical conferences. • Address customer complaints and support inquiries to enhance customer experience. • Gather customer feedback and communicate this to the customer success team. • Act as the advocate for current and future customers within the organization. • As applicable, maintain timelines according to the implementation plan or documented customer requests • Meet regularly with team / manager / customer to keep product implementation and adoption on track. • Escalate issues accordingly to policies and procedures. • Perform workflow trip to evaluate the current state and propose future state workflow to improve processes. • Provide appropriate customer training according to the product/project scope. • Encourage the use of the tools Deep Health supports (such as Slack, Wendia, Outlook, Smart Sheets, etc.) • When starting on a new project, assist the customer with the project table builds, system set If You Are: • Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations • You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues • You have a structured work approach, understand complex problems are and you are able to prioritize work in a fast-paced environment. To Ensure Success In This Role, You Must Have: • Bachelor’s degree in a medical/pharma/science field (or equivalent level of practical technical experience in radiology). • At least 3 years working experience as a radiographer/application specialist/technologists/RIS/PACS Administrator • Advanced clinical knowledge on diagnostics is preferred. • Proficiency in advanced visualization software and knowledge of radiology workflows. • Ability to support customer success, sales, and marketing initiatives from a clinical perspective. • Strong relationship-building skills. • Strong attention to detail. • Ability to work independently (home office) and as a team player. • Proven ability to build and maintain influential customer relationships. • Superb verbal and written presentation and communication skills. • Demonstrated ability to prioritize and balance multiple priorities and projects • Customer-centric mindset with a drive for understanding customer needs. • Collaborative approach partnering with the commercial, implementation, operation, support, and product teams for clinical success. • Goal-oriented mindset combined with resilience in the face of setbacks. • Strong interpersonal skills to engage with various stakeholders. • Effective educator, capable of training demanding customers. • Intrinsic motivation to Deep Health products for healthcare improvement. We Offer: • Comprehensive Medical, Dental and Vision coverages. • Health Savings Accounts with employer funding. • Wellness dollars • 401(k) Employer Match • Free services at any of our imaging centers for you and your immediate family. Pay Range: $70,000.00 - $90,000.00 per year