Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, RadNet is Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of RadNet’s success is its people with the commitment to a better healthcare experience. When you join RadNet as an RIS Support Specialist, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. You Will: • Configure, troubleshoot, and optimize RIS systems to enhance performance and meet operational needs. • Analyze and modify RIS application components, including testing and implementation of system updates or enhancements. • Develop and maintain system documentation, including technical specifications, configuration settings, and troubleshooting guides. • Collaborate with development teams to report, document, and track system bugs and feature requests. • Provide advanced technical support by diagnosing and resolving complex software, database, and integration issues. • Ensure system security, compliance, and data integrity by monitoring access, configurations, and audit logs. • Assist in deployment of new features, patches, and system updates while ensuring minimal downtime. • Participate in change management processes, ensuring proper documentation and impact analysis for all system modifications. • Perform systems analysis techniques and procedures to determine functional specifications and user requirements for RIS software. • Design and execute queries and scripts using Microsoft SQL Server to maintain system integrity and optimize data retrieval. • Consult with users and stakeholders to identify workflow challenges and propose software-based solutions that align with operational goals. • Research and recommend system improvements, upgrades, and best practices to enhance RIS system functionality. If You Are: • Exercise sound judgement and an ability to remain professional in all situations. • You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues. • You have a structured work-approach, understand complex problems and you are able to prioritize work in a fast-paced environment. To Ensure Success in This Role, You Must Have: • College education or work experience in a related field is preferred. • Knowledge of Microsoft SQL Server, SQL Language, and SQL Server Management Studio. • Knowledge of Microsoft Server 2016-2022 preferred. • Experience in systems analysis, software support, or database administration. • Demonstrated ability to analyze, troubleshoot, and resolve software and database performance issues. • Familiarity of Revenue Cycle Operations is a plus. • Excellent verbal and written communication skills for technical documentation and user consultation. • Proficiency in system testing, validation, and documentation. • Problem-solving and strong Critical Thinking skills are a must. • Able to exercise a high degree of initiative, judgment, discretion, and decision-making to achieve department and organizational objectives. • Strong interpersonal skills. • Ability to work independently and exercise discretion and judgment in system-related decision-making. • Plan, deploy, and support new system features and enhancements. • Ensure bugs and errors are being documented with development teams. • Manage fulfillment or RIS support requests accurately and timely. • Ability to apply advanced troubleshooting techniques and identify solutions based on system design specifications. • Experience with system integration, data security, and compliance protocols is preferred. • Collaborate closely with the support team to ensure continued and uninterrupted access to RIS System. We Offer: • Comprehensive Medical, Dental and Vision coverages. • Health Savings Accounts with employer funding. • Wellness dollars • 401(k) Employer Match • Free services at any of our imaging centers for you and your immediate family. Pay Range: $62,000.00 - $75,000.00 per year