Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Scheduler, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. The Scheduler is responsible for scheduling, rescheduling and canceling exams for patients. This person performs pre-registration, faxes and scans documents, handles customer service-related requests, communicates preparations, handles call backs, and performs various other clerical tasks for individuals who speak English or a secondary language for which you have been identified as being fluent. You Will: • Displays excellent communication skills and telephone etiquette. • Places outgoing calls to schedule patient exams when receiving scripts and electronic orders. • Answers incoming and places outgoing calls in a courteous and professional manner—identifies self and company. • Places calls to referring physicians for patients expressing difficulty with scheduling. • Maintains self-control when dealing with difficult patients and or situations. • Shows care and compassion for all callers. • Maintains good rapport with referring physicians, secretaries and clinical site staff. • Enters accurate information in RIS for appointment scheduling, rescheduling, cancellation and comment entry. • Updates account information at the point of scheduling. • Properly schedules all procedures. You Are: • Knowledge of medical insurance plans. • Ability to pre-register and schedule patients rapidly and accurately. • General knowledge of computers and Microsoft Office software. • Provides clear written and verbal communication To Ensure Success In This Role, You Must Have: • Proficiency in using a personal computer and Microsoft Office. • Effective organizational skills and attention to detail. • Demonstrate a high-level of integrity, confidentiality and business ethics #ncec Pay rate: $19.00 per hour