Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, RadNet is Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of RadNet’s success is its people with the commitment to a better healthcare experience. When you join RadNet as our Outreach Specialist I, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators achieve the best clinical outcomes. You will: • Contact patients through our internal calling system to schedule mammograms and other imaging exams. • Educate patients about the importance of early cancer detection through regular screening exams. • Utilize scripts and handle objections to successfully schedule appointments. • Identify patient needs and offer appropriate service solutions and support. • Manage a high volume of calls efficiently and professionally. • Ensure accurate appointment scheduling, rescheduling, cancellations, and updates in the RIS system. If You Are: • Be able to work in a quiet, uninterrupted space free from outside noise. • Have access to high-speed internet. • Hold a high school diploma and have at least 1 year of medical or radiology office experience (or relevant medical training/education). • Demonstrate excellent customer service, communication, and attention to detail. • Be capable of multi-tasking and prioritizing in a fast-paced environment. • Show passion for patient care with sound judgment and professionalism. • Possess knowledge of medical terminology Ideal Candidate will possess: • Communicates, cooperates, and consistently functions professionally and harmoniously with all levels of supervision, co-workers, patients, visitors, and vendors. • Demonstrates initiative, personal awareness, professionalism and integrity, and exercises confidentiality in all areas of performance. • Follows all local, state and federal laws concerning employment to include but not limited to: I-9, Harassment, EEOC, Civil rights and ADA. • Follows OSHA regulations, RadNet and site protocols, policies and procedures. • Follows HIPAA, compliance, privacy, safety and confidentiality standards at all times. • Practices universal safety precautions. We Offer: • Comprehensive Medical, Dental and Vision coverages. • Health Savings Accounts with employer funding. • Wellness dollars • 401(k) Employer Match • Free services at any of our imaging centers for you and your immediate family.