Overview Inn at Bay Harbor is a Boyne Resorts property nestled on the shoreline of Lake Michigan. It is a place and experience that is Exactly Like Nothing Else. Some perks of working full time year-round for Inn at Bay Harbor include: • A free Golf Pass and Ski Pass for both you and your family • Free Adventure Center privileges at both The Highlands and Boyne Mountain • Up to 50% off at the various Boyne Resorts Restaurants • 30% off Spa treatments at the Inn at Bay Harbor and Boyne Mountain • Free Passes to Avalanche Bay Water Park at Boyne Mountain • Discounts on Boyne Resorts lodging for Friends and Family • Tuition Reimbursement • PTO and Paid Sick Leave • Health/Dental/Vision Insurance The Front Desk Agent will be responsible for handling front office reception and administration duties. This includes, but is not limited to: warmly greeting each and every guest and colleague, answering phones, handling company inquiries, completing guest registration and room assignment, as well as cashier work. Candidate must possess ability to handle a variety of tasks/requests at one time, and the ability to deal with a diverse set of individuals. Patience and politeness is key. Responsibilities • Welcome, greet, and make guests feel comfortable and valued for the duration of their visit • Properly perform check-in/check-out procedures in regards to guest accounts • Keep accurate account of monies in cash drawer • Answer phones • Respond promptly and courteously to any guest request • Keep professional attitude and demeanor during all guest interactions • Demonstrate a working knowledge of resort services/functions and community events, including details such as: dates/times/locations Qualifications • Must be available weekends, weeknights, and holidays • Applicants must be 18 years old • Long periods of standing required • Computer skills are mandatory