Overview As a Shop Technician you are responsible for tuning and mounting ski and snowboard bindings, interacting with customers and other assigned tasks. Responsibilities The Shop Technician's typical job functions include: • Greeting customers as they enter the ski shop, and provide them with information on available skiing and snowboarding equipment and supplies • Assisting customers with equipment and fitting hardware, ensuring they’re made aware of the use and care of each item • Providing customers with support in selecting the appropriate items, and ensuring they’re properly adjusted • Educating customers about safety precautions required during skiing and snowboarding activities • Tuning, repairing, and storing equipment and supplies according to vendor or manufacturers’ instructions • Confirming that the function of each item communicated to the customer and provide answers to any additional queries • Responding to customers in a positive manner, especially when they are relating a problem or issues and attempt to resolve it on immediate basis • Completing required documentation for each rental and sale, ensuring that receipts and change are in order • Overseeing the repair, cleaning and maintenance of rented/new/used equipment, both in a preventative and regular capacity • Making sure the service shop is operating properly and that any need for maintenance communicated to the supervisor • Other tasks may be assigned Qualifications This position may be for you if: • You are at least 18 years old • You have achieved a high school diploma or GED equivalent • You are available to work weekends, evenings and holidays • You have 2 years of ski/snowboard tuning and binding mounting/adjusting experience • You are interested in a customer service based position that involves customer interaction • You are able to communicate effectively, work well with a team and are detail oriented