Overview The Highlands at Harbor Springs is seeking dependable and customer-focused Cashiers to join our Food & Beverage team at North Peak. Located at the top of the Interconnect lift, North Peak requires employees to travel to and from the worksite by snowmobile. This is a seasonal position with full-time and part-time opportunities. The North Peak Cashier is responsible for providing excellent guest service, processing food and beverage transactions accurately, answering guest questions, and maintaining a clean and organized work environment. The ideal candidate is self-motivated, detail-oriented, and willing to take initiative to ensure all tasks are completed accurately and efficiently. Team Member Perks: • Free Golf and Ski Passes – Enjoy outdoor activities with free access for you and your family. • Downhill Mountain Bike Park Pass – Complimentary access for biking enthusiasts. • Dining Discounts – Receive 25% off at Boyne restaurants. • Resort Discounts – Save 30% on spa treatments and other services at Boyne Resorts. • Free Water Park Passes – Access to Avalanche Bay Water Park. • Lodging Discounts – Special rates for friends and family. • Tuition Reimbursement – Support for continuing education. • Housing Availability – First-come, first-served team member housing. • Health Insurance – Available for Full-Time Year-Round Team Members. • AllyHealth – Access to health services for all employees. Visit our website for all of our amazing perks, view testimonials, and more! Employment at The Highlands | The Highlands Our Core Values: LEADS by Serving At Boyne Resorts, we believe that great leadership is the key to transforming a good work experience into a great one. Our core values guide us every day as we work to create lasting memories for every guest. • Long-Term Thinking • Excellence in Execution • Attitude is Everything • Develop Create People • Serve our team members first so they can, in turn, serve our guests and community Responsibilities Primary Responsibilities (60–80% of time) • Welcome and greet guests in a friendly and professional manner, ensuring they feel comfortable and well cared for. • Inform guests of daily specials, menu changes, and available food and beverage options. • Answer questions regarding menu items, beverages, and restaurant services. • Process guest transactions accurately using the point-of-sale (POS) system. • Handle credit card payments and room charges in accordance with established procedures. • Verify guest identification when required for alcohol sales. • Respond promptly and courteously to guest requests. • Address guest complaints and concerns professionally and refer them to the appropriate personnel when necessary. • Complete opening, closing, and side work duties as assigned. • Ensure all equipment is cleaned, properly stored, and secured at the end of each shift. Secondary Responsibilities (20–40% of time) • Maintain clean, organized, and sanitary service areas throughout the shift. • Assist with general food and beverage operations as needed. • Record and account for items sold, discarded, or remaining in accordance with established procedures. • Support team members and assist with additional tasks to ensure smooth daily operations. Additional Duties • Perform other duties as assigned to support departmental and resort operations. Qualifications • Must be at least 18 years old. • Must have ServSafe certification or be able to obtain it after hire. • Strong customer service and communication skills. • Ability to multitask and accurately process transactions. • Dependable, self-motivated, and detail-oriented. • Must be available to work weekends and holidays. • Must be comfortable riding a snowmobile to access the worksite. • Previous cashier or food and beverage experience preferred but not required.