Overview Perched on the shores of Lake Michigan, Inn at Bay Harbor is one of Boyne Resorts' signature properties — a destination unlike any other in Northern Michigan. We're hiring a Room Attendant to help keep our guest rooms, cottages, and grounds spotless and welcoming. This role is open as either part-time or full-time, and we offer year-round scheduling with flexibility built in. Full-time team members also receive a full benefits package, including medical, dental, and vision coverage. Boyne Resorts takes care of its people. Year-round, full-time staff enjoy: • Complimentary Ski and Golf Passes — for you and your family • Adventure Center access at both Boyne Mountain and The Highlands, on us • Restaurant discounts of up to 50% across Boyne Resorts locations • 30% savings on spa services at Inn at Bay Harbor and Boyne Mountain • Complimentary entry to Avalanche Bay Water Park • Special lodging rates for your friends and family • Support for continuing education through tuition reimbursement • Generous PTO and sick leave • Comprehensive health, dental, and vision plans If you take pride in creating a clean, comfortable space for guests, we'd love to have you on our team. Responsibilities • Review daily reports for vacant rooms needing priority cleaning and upcoming checkouts to plan your workflow. • Walk through rooms, hallways, and lobby areas to identify and report any maintenance issues to your supervisor. • Swap out used linens and amenities, restock room supplies, and gather soiled items for laundering. • Clean and replace worn or dirty items throughout guest rooms. • Thoroughly sanitize kitchenette and bathroom surfaces. • Vacuum, sweep, and buff flooring as needed. • Deep-clean carpets, rugs, upholstery, and curtains. • Remove dust from furniture, fixtures, and equipment. • Wipe down walls, ceilings, trim, windows, doors, and sills. • Empty trash bins and reline as needed. • Tidy and maintain outdoor patio spaces and furnishings. • Follow the room-by-room cleaning checklist and inspect finished work against quality standards. • Monitor supply levels and restock housekeeping carts and closets accordingly. • Maintain organization and cleanliness in utility and storage areas. • Take on additional projects as assigned by management. • Assist guests promptly with requests for extra supplies or information. • Communicate any significant issues or concerns to your supervisor without delay. • Keep your personal workspace clean and well-organized. • Support fellow room attendants across other areas of the resort as needed. • Finish assigned sections within the designated time and log completed work accurately. Qualifications • Heavy lifting is required, up to and including 50 lbs • Applicants must be at least 18 years old • Must be available weekends, weeknights, and holidays • Long periods of standing required • Team player attitude expected