Summary The purpose of this position is to attract aspiring IT professionals that can contribute to our organization's IT initiatives by providing them with practical experience, guidance, and professional development. Responsibilities (60%)* Assist with providing customer service for technology needs of employees of MyMichigan Health or provide assistance for various projects identified by the Directors, such as support of the budgeting and training process. (15%)* Take initiative to take on extra assignments or to assist others during periods of increased activity. (15%)* Provides clerical support as needed. (10%)* Job shadow key information technology areas including infrastructure, Epic (EMR), virtual care, and shared services. OTHER RESPONIBILITIES: MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft Windows. An employee may be required to participate in further learning opportunities offered by MyMichigan Health. Demonstrate a positive, courteous, and helpful attitude toward co-workers within and outside of the department. Certifications and Licensures N/A Required Education CSTUDENT Currently enrolled 3rd year college student or equivalent work experience within Information Technology or healthcare fields. High school diploma or GED is required Other Information EXPERIENCE, TRAINING AND SKILLS: Must be a current college student. Must have a working knowledge of reading, writing, mathematical and computer skills as normally acquired through college courses. Must be able to work independently, accurately follow directions and possess good organizational skills. Must have professional interpersonal skills needed to communicate successfully with individuals either in person or on the phone. PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS: Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death. Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position. Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description. Overall vision and hearing is necessary with or without assisted device(s). Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching. Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required. Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake. Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis. Physical Demand Level: Medium. Must be able to occasionally (0-33% of the workday) lift or carry 21-50 lbs., frequently 34-66% of the workday 20 lbs. and or Walk/Stand/Push/Pull of Arm/Leg controls and constantly (67-100% or the workday) 10 lbs.