Bilingual Spanish Medical Assistant Overview • Serve as a vital link between healthcare providers and Spanish-speaking members, ensuring effective communication and care delivery. • Conduct home visits to provide personalized support and medical assistance to members within your local community. • Perform administrative tasks remotely, allowing flexibility and efficiency in documentation and coordination. • Work Monday through Friday, 9:00 AM to 5:00 PM, with mileage reimbursement for field-based activities. • Assist members with telehealth appointments, ensuring readiness and resolving technical issues for seamless virtual visits. • Prepare and review member charts to ensure accuracy and completeness before scheduled clinical visits. • Contribute to reducing missed appointments and enhancing member satisfaction through proactive engagement. • Join a growing healthcare organization offering excellent benefits and long-term career growth opportunities. Bilingual Spanish Medical Assistant Key Responsibilities & Duties • Conduct outbound calls to members for appointment reminders and updates, ensuring HIPAA compliance. • Assist members in accessing telehealth platforms, troubleshooting connectivity issues, and preparing for virtual clinical visits. • Coordinate with Nurse Practitioners to confirm visit readiness and document required information. • Prepare member charts by reviewing prior visits, medical documentation, and updating clinical schedules. • Provide professional and empathetic member service, addressing appointment-related questions and concerns. • Document appointment outcomes, including cancellations, reschedules, and no-shows, in the appropriate system. • Support field-based activities by conducting home visits and delivering personalized care to members. • Collaborate with healthcare teams to ensure accurate and timely documentation and communication. Bilingual Spanish Medical Assistant Job Requirements • Associate of Applied Science (AAS) degree in a relevant field is required. • Proficiency in Spanish and English languages for effective communication with members. • Experience in telehealth support, member outreach, or clinical coordination is preferred. • Ability to work independently in field-based settings and remotely for administrative tasks. • Strong organizational skills for chart preparation and documentation accuracy. • Knowledge of HIPAA regulations and commitment to maintaining member confidentiality. • Availability for a Monday-Friday schedule, with flexibility for field-based activities. • Interest in contributing to community health and supporting underserved populations.