Overview • Act as the first point of contact, ensuring a welcoming and professional reception for visitors and employees. • Provide comprehensive administrative support to enhance departmental efficiency and smooth daily operations. • Manage conference room schedules, prioritizing meeting requests and ensuring seamless coordination. • Handle incoming calls, directing inquiries and providing accurate and timely information. • Prepare and manage invoices, expense reports, correspondence, and other essential documentation. • Maintain cleanliness and organization in reception areas, conference rooms, and shared spaces. • Monitor office supplies and equipment, addressing maintenance needs proactively to ensure functionality. • Collaborate with team members to provide coverage and support during peak times or absences. • Contribute to a positive and efficient work environment through proactive problem-solving and teamwork. Key Responsibilities & Duties • Welcome visitors and employees, ensuring a professional and friendly reception experience. • Deliver exceptional customer service to internal and external stakeholders, addressing inquiries effectively. • Coordinate conference room bookings, managing schedules and resolving conflicts promptly. • Answer and direct phone calls, providing accurate information and routing inquiries appropriately. • Prepare detailed invoices, expense reports, and correspondence with precision and attention to detail. • Sort and distribute incoming mail and deliveries efficiently, ensuring timely processing. • Monitor and replenish office supplies, coordinating maintenance for equipment as needed. • Maintain cleanliness and organization in shared spaces, ensuring a professional environment. • Assist with general administrative tasks and provide backup support for team members as required. Job Requirements • Associate's degree required, showcasing foundational knowledge in administrative practices. • Minimum of 1 year of experience in a similar role, preferably in reception or front desk operations. • Proficiency in Microsoft Office Suite, including Excel, PowerPoint, Word, and Outlook. • Strong organizational skills with the ability to multitask and prioritize effectively. • Excellent communication skills, both verbal and written, for interacting with diverse stakeholders. • Ability to work independently, demonstrating initiative and proactive problem-solving. • Experience with reception and administrative support duties preferred. • Detail-oriented approach to managing documentation and scheduling tasks. • Flexibility to adapt to changing priorities and provide coverage as needed.