Collections Coordinator Overview • The Collections Coordinator will manage accounts receivable processes, ensuring timely recovery of outstanding balances and maintaining healthy cash flow. • Collaborate with attorneys and leadership to proactively address receivables and strengthen client relationships. • Utilize expertise in legal or real estate collections to drive process improvements and reduce aged accounts receivable. • Contribute to the firm’s financial performance by implementing strategic collections initiatives and minimizing bad debt exposure. • Provide detailed reporting and progress updates to senior leadership, ensuring transparency and informed decision-making. • Support special projects and initiatives to enhance collections performance and internal controls. • This hybrid role offers the opportunity to work closely with a collaborative team in a dynamic environment. Collections Coordinator Key Responsibilities & Duties • Manage the full-cycle collections process to ensure timely and effective recovery of outstanding receivables. • Develop and enforce strategic initiatives to improve cash flow and minimize bad debt exposure. • Communicate with clients to resolve billing inquiries and secure payment commitments. • Provide detailed accounts receivable reports and updates to billing attorneys and leadership. • Participate in monthly accounts receivable meetings to review aging portfolios and outline action plans. • Prepare daily bank deposits and accurately record cash receipts within the accounting system. • Identify workflow inefficiencies and recommend process enhancements to strengthen collections performance. • Support additional accounting and collections-related initiatives as directed by leadership. Collections Coordinator Job Requirements • Bachelor’s degree required, preferably in accounting or finance. • Minimum of 5 years of collections experience, ideally within a law firm or real estate environment. • Proficiency in Surepoint, LMS+, or comparable accounting systems is essential. • Intermediate Excel skills, including reporting and data analysis, are required. • Strong understanding of accounts receivable processes and client account reconciliation. • Exceptional written and verbal communication skills to interact effectively with attorneys and leadership. • Highly organized with attention to detail and the ability to prioritize competing demands. • Collaborative team player capable of working independently and managing assigned portfolios.