Medical Assistant Overview • The Medical Assistant supports the care team by providing clinical and administrative assistance to ensure optimal patient care. • Work collaboratively with healthcare professionals to deliver high-quality, patient-centered services. • Assist in maintaining patient flow and resolving registration, check-in, and check-out issues efficiently. • Perform various patient care functions, including vital signs, phlebotomy, and diagnostic tests. • Ensure accurate documentation in electronic medical records and uphold patient confidentiality. • Coordinate referrals and follow-up appointments with external specialists and affiliated laboratories. • Provide exceptional customer service and maintain professionalism in all interactions. • Support initiatives aimed at improving patient outcomes and reducing unnecessary hospital visits. • Participate in campaigns and outreach programs to enhance community health. Medical Assistant Key Responsibilities & Duties • Greet patients warmly and assist with inquiries regarding appointments and services. • Monitor patient flow and communicate wait times effectively to patients and guests. • Perform patient registration, verify insurance coverage, and maintain accurate demographic data. • Assist with direct patient care, including physical exam preparation and diagnostic testing. • Document patient care information accurately in electronic health records. • Coordinate referrals and ensure timely communication with external specialists. • Conduct outreach to at-risk patients to promote preventive care and reduce hospital admissions. • Participate in team meetings and contribute to a collaborative work environment. • Ensure compliance with organizational policies and procedures while maintaining professionalism. Medical Assistant Job Requirements • High School diploma or GED required; Associate degree preferred. • Completion of an accredited Medical Assistant Program or eligibility for certification within 18 months. • Minimum 1 year of experience as a Medical Assistant in an ambulatory care setting. • Proficiency in navigating electronic medical records systems. • Strong understanding of medical terminology and patient care procedures. • Ability to perform diagnostic tests and assist with clinical services. • Excellent communication and customer service skills. • Flexibility to work varied hours between 8 AM and 6 PM. • Commitment to maintaining patient confidentiality and professionalism.