Systems Administrator Overview • The Systems Administrator will oversee IT infrastructure, ensuring optimal performance and security for a dynamic environment. • Serve as a leader within the IT team, balancing technical execution with team oversight responsibilities. • Collaborate with the Director of IT to implement strategic initiatives and support organizational goals. • Maintain and enhance systems supporting 800+ retail endpoints and 200+ corporate users. • Ensure compliance with IT policies and regulations through comprehensive documentation and proactive measures. • Provide technical expertise in cloud infrastructure, database management, and security frameworks. • Support a reporting-heavy environment with SQL troubleshooting and query optimization. • Work in a fast-paced, onsite environment in Brooklyn, focusing on hands-on leadership and execution. Systems Administrator Key Responsibilities & Duties • Manage and maintain hybrid systems across Windows, macOS, Android, and iOS platforms. • Administer Windows Server, Active Directory, and Google Workspace for enhanced security and user management. • Implement and oversee Mobile Device Management solutions, enforcing device policies effectively. • Configure and monitor AWS infrastructure, ensuring reliability and scalability. • Manage Meraki networking equipment to maintain optimal network performance. • Lead help desk operations, providing advanced support and managing ticket queues. • Develop automation workflows to streamline IT processes and reduce manual efforts. • Maintain accurate inventory control across devices, software, and network assets. • Collaborate with vendors to ensure consistent service delivery and negotiate contracts effectively. Systems Administrator Job Requirements • Bachelor of Science degree in a related field is required. • Minimum of 5 years of experience in systems administration; 8 years preferred. • Proven expertise in Windows Server, Active Directory, and AWS infrastructure management. • Experience with Meraki networking equipment and disaster recovery planning. • Proficiency in MS SQL administration and troubleshooting. • Familiarity with ITSM/ITIL frameworks and automation tools. • Preferred certifications: AWS, Microsoft MCSA/MCSE, or equivalent. • Strong problem-solving skills, including root cause analysis and solution documentation. • Excellent communication and organizational skills to thrive in a fast-paced environment.