Overview • Provide professional reception and office support services in a dynamic environment. • Manage inbound calls, mail, and packages efficiently and securely. • Support general office operations with proactive and organized approaches. • Ensure a welcoming and professional first impression for visitors and staff. • Utilize Microsoft Outlook for scheduling and communication tasks effectively. • Maintain cleanliness and organization of the reception area. • Coordinate shipments and prepare shipping labels using corporate services. • Engage with diverse teams and visitors with a personable and professional demeanor. Key Responsibilities & Duties • Answer and direct inbound calls with a positive customer service approach. • Manage certified mail intake and ensure secure handling practices. • Sort and distribute incoming mail and packages promptly. • Monitor incoming packages and ensure timely handling of deliveries. • Prepare shipping labels and coordinate shipments using corporate emails. • Maintain a clean and organized front desk and reception area. • Provide a welcoming and professional impression to visitors and staff. • Utilize Microsoft Outlook for scheduling and communication tasks. Job Requirements • Bachelor of Science (BS) degree required. • Minimum of 1 year of experience in reception or customer service roles. • Preferred 3 years of experience in related roles. • Proficiency in Microsoft Outlook and basic computer skills. • Strong communication skills with an energetic and extroverted personality. • Ability to manage multiple tasks and prioritize effectively. • Experience in hospitality settings is a plus. • Comfortable engaging with diverse teams and office visitors.