Investor Services Analyst Overview • The Investor Services Analyst role offers an exciting opportunity to work with a leading investment management firm specializing in alternative investments. • Collaborate across Investor Relations, Fund Accounting, Compliance, Legal, Tax, and Technology teams to ensure seamless investor operations. • Focus on investor capital activity, shadow accounting, reporting, and data integrity to support operational excellence. • Contribute to process improvement initiatives through technology enhancements and automation tools. • Gain exposure to diverse fund structures, including open-end, closed-end, and real estate investment platforms. • Work in a hybrid environment that promotes flexibility and work-life balance. • Enjoy a comprehensive benefits package, including health insurance, 401(k) match, and flexible paid time off. • Join a certified Great Place to Work® organization recognized for its exceptional workplace culture. Investor Services Analyst Key Responsibilities & Duties • Shadow third-party fund administrators to ensure accurate and timely investor data recording across the investment platform. • Process subscriptions, redemptions, transfers, exchanges, distributions, and capital calls within the investor relationship management system. • Review investor statements, including management fees, incentive fees, and profit and loss activity, for approval and timely release. • Prepare analysis of investor capital activity across multiple investment strategies and fund structures. • Collaborate with Fund Accounting to reconcile investor services and accounting data and resolve discrepancies. • Partner with Technology to enhance reporting capabilities and improve transaction management processes. • Support cross-functional initiatives with Tax, Compliance, and other teams on investor operations matters. • Identify opportunities to streamline processes through AI tools, Excel automation, and administrator-side improvements. • Provide support during periods of increased activity, including fund launches, closes, and quarter-end operations. Investor Services Analyst Job Requirements • Bachelor's degree in Finance, Accounting, or a related field strongly preferred. • 2–4 years of experience in fund operations, fund accounting, investor services, or related functions. • Proficiency in accounting principles, including fee structures, capital activity, and reconciliations. • Advanced Excel skills, including complex formulas, pivot tables, and data manipulation. • Comfortable adopting new technologies, including AI tools, to enhance efficiency and accuracy. • Strong attention to detail and problem-solving skills to resolve discrepancies effectively. • Experience with Salesforce and third-party fund administration platforms is a plus. • Understanding of AML, FATCA, and CRS regulations is advantageous. • Excellent communication skills to collaborate across multiple functional teams.