Medical Office Coordinator Overview • The Medical Office Coordinator serves as the first point of contact for patients and visitors, ensuring efficient administrative operations. • Responsible for patient scheduling, insurance verification, and supporting clinic management to maintain smooth registration processes. • Handles administrative duties, monitors office procedures, and resolves operational challenges effectively. • Demonstrates flexibility and adaptability in responding to changing situations and priorities. • Ensures compliance with facility safety requirements and company policies for a secure working environment. • Utilizes multiple systems efficiently to complete tasks with accuracy and timeliness. • Provides courteous and professional service to patients, enhancing their overall experience. • Supports clinical teams with indexing and managing patient forms and information as needed. Medical Office Coordinator Key Responsibilities & Duties • Greet patients professionally and courteously, ensuring a positive first impression. • Register patients for clinics, verify identification, and update contact information. • Verify insurance coverage and collect necessary documentation during patient visits. • Schedule appointments following physician protocols and accommodate patient needs. • Handle incoming calls and faxes professionally, directing them to the appropriate individuals. • Prepare charts and medical records for clinics, ensuring completeness and accuracy. • Collect co-pays, pre-payments, and other fees at the time of service. • Assist clinical teams with indexing patient forms and managing medical records. Medical Office Coordinator Job Requirements • High school diploma or equivalent required; relevant medical office experience preferred. • Proficiency in Microsoft Office and ability to navigate multiple systems efficiently. • Strong communication skills and a friendly, courteous demeanor when interacting with patients. • Ability to adapt to changing situations and prioritize tasks effectively. • Knowledge of insurance verification and patient scheduling processes. • Experience in handling administrative duties and resolving operational challenges. • Commitment to maintaining a safe and compliant working environment. • Willingness to travel to other locations and participate in Saturday rotations as needed.