Case Manager – Medical Overview • The Case Manager – Medical will provide direct case management to patients, ensuring access to and retention in medical care. • Collaborate with a multidisciplinary team to deliver comprehensive care and support services. • Coordinate patient access to specialty care, entitlements, mental health, and substance use treatment. • Develop individualized care plans based on thorough assessments and reassessments. • Ensure accurate documentation and reporting to meet agency requirements. • Recruit and support specific communities, including individuals living with HIV/AIDS and underserved populations. • Utilize electronic medical records and office software for efficient case management. • Contribute to continuous quality improvement activities within the clinic. • Adhere to health and safety certifications as required by regulatory bodies. Case Manager – Medical Key Responsibilities & Duties • Conduct patient intake, assessments, and care plan development to ensure access to medical care. • Coordinate with primary care providers and multidisciplinary teams for optimal patient outcomes. • Link patients to necessary services and report outcomes to care teams. • Obtain prior authorizations for pharmacy or medical services as needed. • Maintain accurate electronic and paper records for compliance and reporting. • Recruit underserved populations to facilitate early access to treatment and services. • Participate in clinic quality improvement activities and initiatives. • Perform other duties as assigned to support clinic operations and patient care. • Ensure compliance with health and safety regulations and certifications. Case Manager – Medical Job Requirements • Bachelor’s degree in social science, psychology, social work, or health-related field required. • Minimum of three years relevant experience in case management or related field. • Experience working with diverse communities, including individuals living with HIV/AIDS. • Fluency in one or more Asian languages preferred. • Proficiency in electronic medical records and common office software required. • Excellent communication, organizational, and interpersonal skills essential. • Ability to handle multiple tasks and work in a fast-paced environment. • Flexibility to work evenings and weekends as needed. • Proof of immunization and compliance with health codes required.