Behavioral Health Case Manager Overview • The Behavioral Health Case Manager ensures high-quality behavioral health interventions for patients at the client’s primary care clinic. • Provide proactive case management, comprehensive assessments, and individualized care plans to enhance patient access and retention in care. • Coordinate crisis intervention, stabilization, and brief counseling services for patients as needed. • Facilitate referrals to specialty care, entitlements, and long-term mental health services to support positive health outcomes. • Collaborate with multidisciplinary teams to ensure seamless care coordination and communication. • Maintain accurate and organized patient records to comply with documentation and reporting requirements. • Promote services and recruit patients, focusing on underserved communities and individuals with low income. • Participate in continuous quality improvement activities and professional development opportunities. Behavioral Health Case Manager Key Responsibilities & Duties • Conduct assessments, reassessments, and care plan development to ensure effective case management services. • Provide crisis intervention and brief counseling to address immediate patient needs. • Coordinate referrals to internal and external providers and follow up on outcomes. • Act as a liaison between patients and multidisciplinary teams to enhance care coordination. • Respond to inquiries regarding services and provide timely information. • Maintain compliance with organizational policies and local, state, and federal regulations. • Participate in internal and external meetings, trainings, and community events as needed. • Ensure accurate documentation in electronic and paper records for reporting purposes. Behavioral Health Case Manager Job Requirements • Master’s degree in Social Work or Mental Health Counseling required. • Minimum of two years of relevant work experience, including internships and volunteer work. • Licensure as LMHC or LMSW required within three months of hire. • UAS-NY certification required within one month of hire. • Experience working with diverse populations, including individuals with serious mental illness and substance use disorders. • Proficiency in various software applications such as Outlook, Word, and Excel. • Fluency in Spanish or Asian languages is a plus. • Ability to work flexible hours, including evenings and weekends.