Behavioral Health Case Manager Overview • The Behavioral Health Case Manager ensures high-quality behavioral health interventions and services to patients at the client’s primary care clinic. • Develop and implement individualized care plans through comprehensive assessments and reassessments to ensure access to necessary services. • Provide crisis intervention, stabilization, and brief counseling to patients as needed to support positive health outcomes. • Coordinate and link patients with specialty care, entitlements, and long-term mental health and substance use treatments. • Collaborate with multidisciplinary care teams to ensure effective communication and continuity of care for patients. • Promote services and recruit patients, particularly individuals with low income or from communities of color. • Participate in community events and activities to enhance outreach and service awareness. • Maintain compliance with organizational policies and procedures, including local, state, and federal regulations. Behavioral Health Case Manager Key Responsibilities & Duties • Provide proactive case management services, including assessments and care plan development, to ensure access to care. • Deliver crisis intervention and brief counseling to patients as required. • Coordinate referrals to specialty care and community resources, ensuring follow-up and reporting outcomes. • Collaborate with multidisciplinary teams to facilitate patient care and promote internal and external referrals. • Respond promptly to inquiries regarding services and provide accurate information to stakeholders. • Participate in quality improvement activities and attend relevant meetings and training sessions. • Maintain accurate and organized patient records, ensuring timely submission of required documentation. • Adhere to compliance standards, including documentation and data reporting requirements. Behavioral Health Case Manager Job Requirements • Master’s degree in Social Work or Mental Health Counseling required. • Minimum two years of experience in a related field, including internships or volunteer work. • Licensure as LMHC or LMSW required within three months of hire. • UAS-NY certification required within one month of hire. • Experience with target populations, including individuals with serious mental illness, substance use disorders, and chronic illnesses preferred. • Proficiency in applications such as Outlook, Word, Excel, and electronic medical records systems required. • Fluency in Spanish or an Asian language is a plus. • Ability to work flexible hours, including evenings and weekends, is required.