Operations Support Engineer – R2 4-6 years of experience advanced security event investigation, application/platform troubleshooting and incident analysis across the SOC environment. The senior engineer will provide advanced support for OpenText ArcSight, OpenText ArcSight SOAR, OpenText NetIQ and OpenText PAM, including log ingestion, parsing, correlation rules, SOAR playbooks, identity and privileged-access issues, integrations and security incidents. Skills: SIEM Troubleshooting • Log Ingestion • Parsing/Normalization • Correlation Rules • Detection Engineering • SOAR Playbooks • API Integration • Identity Lifecycle • PAM Troubleshooting • AD/LDAP • Threat Investigation • Threat Intelligence • MITRE ATT&CK • Linux/Windows • Network Security • Python/PowerShell • Advanced RCA Skills Preferred but not mandatory: OpenText ArcSight • OpenText ArcSight SOAR • OpenText NetIQ OpenText PAM Alternate: SIEM: IBM QRadar, Microsoft Sentinel, Palo Alto Cortex XSIAM SOAR: Splunk SOAR, Palo Alto Cortex XSOAR, Swimlane, Turbine IDAM: SailPoint, Saviynt, One Identity, Oracle IGA, Microsoft Entra PAM: CyberArk, BeyondTrust, ARCON Location: Pune, Delhi, Bangalore and across Pan India. Education: Diploma / B. Tech Email resume @ [email protected]