Key Responsibilities A. Clinical Responsibilities  Provide expert medical guidance to patients/clients, including telephonic consultations where required.  Serve as the primary escalation point for complex or high-risk cases requiring advanced medical expertise.  Interpret symptoms, diagnose medical conditions, and recommend appropriate treatment plans.  Prescribe and interpret laboratory tests to support diagnosis and follow-up care.  Maintain accurate and updated patient records in the Electronic Health Records (EHR) system.  Ensure strict adherence to patient confidentiality and ethical medical practices.  Demonstrate sound knowledge of diseases, epidemiology, examination methodologies, diagnostics, and common medications (including side effects and contraindications). B. Operational Responsibilities  Oversee day-to-day healthcare operations to ensure efficient workflows and patient satisfaction.  Develop and implement clinical policies, protocols, and procedures to enhance service quality and regulatory compliance.  Monitor and analyze key performance indicators (KPIs) related to clinical and operational excellence.  Lead quality assurance initiatives, audits, and accreditation processes.  Coordinate with administrative teams to optimize resources and ensure smooth operations. C. Leadership & Strategy  Supervise and mentor junior medical staff, promoting continuous learning and performance improvement.  Act as a liaison between clinical teams and management to align medical services with organizational objectives.  Drive initiatives to improve patient care, safety, and service quality.  Lead change management initiatives in response to technological advancements or regulatory updates.  Represent the organization in professional forums, collaborations, and conferences when required. Education & Experience Requirements Education  MBBS/MD or equivalent degree from a recognized medical institution.  Valid Medical Council Registration / License to practice. Experience  Minimum 3–5 years of relevant clinical and corporate experience.  Prior experience in a process-driven, review-based medical environment preferred.  Proven experience as a practicing physician. Required Skills & Competencies  Strong clinical judgment and diagnostic capabilities.  Excellent communication and patient counseling skills.  Strong leadership and organizational abilities.  Proficiency in healthcare management systems and Electronic Health Records (EHR).  Ability to work in a structured, compliance-oriented healthcare setup.