Key Responsibilities Client On-boarding & Product Adoption ▪ Conduct on-boarding sessions for new clients and ensure a smooth transition onto the Growth OS platform. ▪ Educate clients on platform features, workflows, and AI capabilities. ▪ Drive product adoption by helping clients effectively utilize key modules and functionalities. ▪ Monitor client engagement during the initial on-boarding period and proactively assist clients requiring additional support Client Success & Relationship Management ▪ Build strong relationships with clients by understanding their business goals and challenges. ▪ Conduct regular follow-ups to ensure clients continue to receive value from the platform. ▪ Identify opportunities to improve client engagement and overall experience. ▪ Work towards increasing client satisfaction and long-term product adoption. Desired Skills & Qualities ▪ Excellent communication and interpersonal skills. ▪ Strong client-centric mindset with high empathy. ▪ Ability to simplify and explain technology to non-technical users. ▪ Strong analytical and problem-solving skills. ▪ Excellent organizational and time management abilities. ▪ Proactive approach towards client engagement. ▪ Documentation and knowledge management skills. ▪ Adaptability to work in a fast-paced product environment. ▪ Ability to collaborate eeffectively with cross-functional teams. ▪ Passion for delivering exceptional client experiences