Key Responsibilities: Talent Management ● Design and implement structured talent and performance management frameworks across the organization. ● Drive goal setting, performance reviews, and appraisal cycles ensuring fairness and consistency. ● Partner with leadership on career progression, succession planning, and workforce planning initiatives. ● Coach managers on effective performance conversations, feedback delivery, and development planning. ● Use people analytics to track performance trends, engagement levels, attrition, and program effectiveness. ● Manage employee relations by addressing concerns, resolving conflicts, and ensuring policy adherence. ● Drive employee engagement initiatives, recognition programs, and cultural interventions to improve retention. ● Ensure compliance with HR policies, processes, and statutory requirements across the employee lifecycle. Talent Development ● Identify training and development needs through regular learning needs assessments across departments. ● Design and execute learning programs covering technical, functional, leadership, and soft skills. ● Coordinate with internal teams and external vendors to deliver impactful training interventions. ● Track training participation, feedback, and evaluate learning effectiveness and ROI. ● Support onboarding and orientation programs to ensure smooth integration and early productivity of new hires. ● Enable a continuous learning culture by introducing development initiatives, tools, and best practices. ● Analyze exit feedback and performance data to identify development gaps and improvement opportunities. ● Adhere to all company Information Security Management System (ISMS) policies and procedures to ensure the confidentiality, integrity, and availability of company and customer data. ● Participate in mandatory information security awareness training upon hire and annually thereafter. ● Promptly report any potential security incidents or suspicious activity to the designated IT Security Team. Who we are looking for ● Postgraduate degree in Human Resource Management or a related field. ● 3-5 years of progressive HR experience, preferably in a tech-driven, SaaS, or matrixed organization. ● Proven expertise in designing, implementing, and scaling performance management frameworks, including goal setting, reviews, and development planning. ● Strong experience in talent management and talent development initiatives, including learning programs, career progression, and succession planning. ● Demonstrated capability in driving employee engagement, employee relations, onboarding, and organizational culture initiatives. ● Excellent stakeholder management, influencing, and communication skills, with the ability to partner effectively with senior leadership. ● Strong analytical mindset, with hands-on experience using HR metrics, dashboards, and data-driven insights to guide decisions. ● Experience working in a fast-paced, ambiguous, and multicultural environment, adapting people practices to business needs. ● Passionate about building high-performing teams, fostering a culture of continuous learning, and leveraging technology to scale HR practices.