Job Description – Customer Support Executive (Chat & Call Process) Role Overview The Customer Support Executive will manage high-volume customer interactions across chat, calls, WhatsApp, and email. The role requires strong communication skills, attention to detail, and the ability to work in a target-oriented environment. Key Responsibilities • Resolve 350+ customer chats per day efficiently and professionally • Handle customer queries via chat, call, WhatsApp, and email • Explain company offerings, courses, and services clearly to customers • Maintain daily reports and customer interaction logs • Ensure timely resolution of customer concerns • Coordinate with internal teams for smooth support operations Key Requirements • Average to good verbal and written communication skills • 1–2 years of experience in chat or customer support process • Comfortable handling high chat volumes daily • Energetic, disciplined, and target-driven attitude • Basic computer knowledge and multitasking ability Compensation & Benefits • Fixed salary up to ■25,000 per month • Performance-based growth and career advancement opportunities Work Details Location: Janakpuri, New Delhi Working Days: 5.5 Days Timings: Monday to Friday: 10:00 AM – 6:30 PM Saturday: 10:00 AM – 2:00 PM