Senior Salesforce Business Analyst Experience: 3+ Years Job Description: Senior Salesforce Business Analyst with 3+ years of experience The ideal candidate will be responsible for gathering business requirements, designing scalable solutions, and optimizing Salesforce functionalities to drive business success. Key Responsibilities: Requirement Gathering & Analysis – Collaborate with stakeholders to identify business needs and translate them into Salesforce solutions. Process Optimization – Evaluate and enhance business processes using Salesforce automation tools like Flows, Process Builder, and Validation Rules. Data Management & Reporting – Ensure data integrity, create reports/dashboards, and analyze key business metrics. Customization & Configuration – Work with Custom Objects, Fields, Page Layouts, and Record Types to tailor Salesforce to business needs. User Training & Support – Conduct training sessions and create documentation to drive Salesforce adoption. Collaboration with Development Teams – Work with developers on Apex, Lightning Web Components (LWC), and API integrations to implement custom solutions. Testing & Quality Assurance – Perform UAT, regression testing, and ensure system enhancements meet business goals. Required Skills: Strong Salesforce knowledge – Sales Cloud, Service Cloud, CPQ, and Experience Cloud. Hands-on experience with Flows, Reports, Dashboards, and SOQL/SOSL queries. Experience in business process mapping and gap analysis. Knowledge of Agile methodologies and SDLC. Excellent communication and stakeholder management skills. Salesforce Certified Administrator (preferred).